ISPs say their “excellent customer service” is why users don’t switch providers
If the FCC leadership wasn’t changing hands, the Notice of Inquiry could be the first step toward a rulemaking. “We cannot ignore these complaints, especially not when we know that it is possible to do better… We want to help improve the customer experience, understand what tools we have to do so, and what gaps […]
November 26, 2024 | broadband, federal communications commission, Policy | No comments